Question 1

A person who believes that what happens to him is due to luck or chance is said to have a(n) ________.

Accepted Answer

A)  internal locus of control 
B)  Machiavellian personality 
C)  external locus of control 
D)  self-monitoring personality

Question 2

Feelings of fair treatment impact an employee's job satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

The component of attitude that includes beliefs and opinions is the ________ component.

Accepted Answer

A)  cognitive 
B)  behavioral 
C)  affective 
D)  mental

Question 4

When coworkers need help, they ask Edwina. She seems to know more about the job than everyone. She graduated with high honors from college and continues to learn all she can about a variety of interests. Edwina would score high in ________.

Accepted Answer

A)  openness to experience 
B)  perception 
C)  thinking 
D)  conscientiousness

Question 5

Individual behavior in organizations includes ________.

Accepted Answer

A)  strategies, norms, and roles 
B)  attitudes, learning, and motivation 
C)  structure, culture, and team building 
D)  policies and procedures

Question 6

In the Myers-Briggs Type Indicator (MBTI), "sensing" personality types are those who ________.

Accepted Answer

A)  like solving new problems and dislike doing the same thing over and over again 
B)  use reason and logic to handle problems 
C)  have a high need for closure and show patience with routine details 
D)  see the big picture and dislike routine

Question 7

Job satisfaction is a better predictor of voluntary turnover than organizational commitment.

Accepted Answer

A) True 
 B)False

Question 8

In the Big Five Model, emotional security was found to be positively related to job performance.

Accepted Answer

A) True 
 B)False

Question 9

Both positive and negative reinforcement result in learning.

Accepted Answer

A) True 
 B)False

Question 10

Alan's temperament is not well-suited to being a researcher. He tends to dislike doing the same thing twice and has no patience to sort out information step-by-step. As a result, he often jumps to conclusions. Alan is most likely a(n) ________ type of personality.

Accepted Answer

A)  sensing 
B)  feeling 
C)  introversion 
D)  intuition

Question 11

The three components that make up an attitude are ________ components.

Accepted Answer

A)  cognitive, affective, and behavioral 
B)  active, behavioral, and adjustable 
C)  emotional, creative, and environmental 
D)  intentional, reactive, and adjustable

Question 12

Though clearly capable, Martina does not seem very confident of herself. She is always unsure of whether she can handle assignments that are difficult and as a result ends up choosing jobs that are fairly straightforward and involve routine work. She is also susceptible to evaluations from other people. Martina seems to have ________.

Accepted Answer

A)  high cognitive dissonance 
B)  a high Machiavellianism score 
C)  low self-monitoring 
D)  low self-esteem

Question 13

The ________ component of attitude is based on emotions.

Accepted Answer

A)  cognitive 
B)  behavioral 
C)  affective 
D)  spiritual

Question 14

Bill, a manager at a consulting firm, has been keenly analyzing the performance of a new recruit who turns out to be extremely intelligent. He concludes that she will be a good manager in the future even though her interpersonal skills are not half as impressive. This conclusion on Bill's part seems to be the result of ________.

Accepted Answer

A)  stereotyping 
B)  selective perception 
C)  the halo effect 
D)  assumed similarity

Question 15

According to research, employees who have a high internal locus of control ________.

Accepted Answer

A)  exhibit more satisfaction with their jobs than externals 
B)  are more alienated from their work setting than externals 
C)  are less involved in their jobs as compared to externals 
D)  blame their bosses for poor performance more often than externals

Question 16

"Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms, is an example of ________.

Accepted Answer

A)  positive reinforcement 
B)  negative reinforcement 
C)  punishment 
D)  extinction

Question 17

If your boss could be described as flexible, adaptable, and tolerant, he or she would probably score high on which one of the following aspects of the MBTI®?

Accepted Answer

A)  extraversion 
B)  sensing 
C)  feeling 
D)  perceiving

Question 18

Organizational behavior is concerned only with group interactions.

Accepted Answer

A) True 
 B)False

Question 19

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

Accepted Answer

A) True 
 B)False

Question 20

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.

Accepted Answer

A)  Self-awareness 
B)  Self-esteem 
C)  Self-monitoring 
D)  Self-management

Exam 15: Organizational Behavior

A person who believes that what happens to him is due to luck or chance is said to have a(n) ________.

Feelings of fair treatment impact an employee's job satisfaction.

The component of attitude that includes beliefs and opinions is the ________ component.

When coworkers need help, they ask Edwina. She seems to know more about the job than everyone. She graduated with high honors from college and continues to learn all she can about a variety of interests. Edwina would score high in ________.

Individual behavior in organizations includes ________.

In the Myers-Briggs Type Indicator (MBTI) , "sensing" personality types are those who ________.

Job satisfaction is a better predictor of voluntary turnover than organizational commitment.

In the Big Five Model, emotional security was found to be positively related to job performance.

Both positive and negative reinforcement result in learning.

Alan's temperament is not well-suited to being a researcher. He tends to dislike doing the same thing twice and has no patience to sort out information step-by-step. As a result, he often jumps to conclusions. Alan is most likely a(n) ________ type of personality.

The three components that make up an attitude are ________ components.

The ________ component of attitude is based on emotions.

According to research, employees who have a high internal locus of control ________.

"Any additional violations of company policy will result in escalating disciplinary action up to and including termination." This statement found on many corrective action forms, is an example of ________.

If your boss could be described as flexible, adaptable, and tolerant, he or she would probably score high on which one of the following aspects of the MBTI®?

Organizational behavior is concerned only with group interactions.

Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.

________ is a personality trait that measures an individual's ability to adjust his or her behavior according to external situational factors.