Question 1

A person's ________ is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of input.

Accepted Answer

productivity

Question 2

The central processes of interest in organizational behavior can be grouped into which of the following three basic categories?

Accepted Answer

A)  Contextual, situational, and industrial
B)  Individual, interpersonal, and organizational
C)  Referential, supplemental, and complementary
D)  Transactional, transformational, and interactional
E)  Dynamic, static, and semi-static B

Question 3

Match the following:
-productivity

Accepted Answer

A)  relating to others
B)  announces new products to press
C)  sold to the consuming public
D)  transformation of inputs to outputs
E)  interrelated set of elementsF) organizingG) level of outputs per inputH) aids study of organization cultureI) leaderJ) organizational behaviorK) universal conclusions impossibleL) power and decision makingM) think in the abstractN) cause-and-effect relationshipsO) voluntary initiator of changeP) people as resourcesQ) the field of medicineR) resource allocatorS) seeks valuable informationT) accomplish specific tasks G

Question 4

Match the following:
-spokesperson

Accepted Answer

A)  relating to others
B)  announces new products to press
C)  sold to the consuming public
D)  transformation of inputs to outputs
E)  interrelated set of elementsF) organizingG) level of outputs per inputH) aids study of organization cultureI) leaderJ) organizational behaviorK) universal conclusions impossibleL) power and decision makingM) think in the abstractN) cause-and-effect relationshipsO) voluntary initiator of changeP) people as resourcesQ) the field of medicineR) resource allocatorS) seeks valuable informationT) accomplish specific tasks

Question 5

____ attempts to explain how people select, interpret, and change various situations.

Accepted Answer

A)  Interactionalism
B)  Contextualism
C)  Universalism
D)  Individualism
E)  Systems theory

Question 6

A manager in the role of negotiator would primarily

Accepted Answer

A)  deal with others outside the organization.
B)  resolve disputes between various parties.
C)  settle labor contracts.
D)  serve as a representative of the organization.
E)  seek information for strategic decisions.

Question 7

Define organizational behavior in terms of the individual, the individual-organizational interface, and the organization itself.

Accepted Answer

The answer of Define organizational behavior in terms of the...

Question 8

Which of the following is an example of something a manager acting in the role of a leader would do?

Accepted Answer

A)  Choose the best resources to most effectively and efficiently produce the organization's product or service.
B)  Verify the quality of resources that pass through the organization.
C)  Determining how organizational resources will be released in the environment.
D)  Encourage workers to increase productivity.
E)  Identify the various suppliers the organization will utilize to acquire resources.

Question 9

__________ is used to transform inputs into outputs.

Accepted Answer

The answer of __________ is used to transform inputs into...

Question 10

The controlling function includes monitoring organizational behavior and taking corrective action when needed.

Accepted Answer

A) True 
 B)False

Question 11

The ability to think in the abstract comes from a manager's conceptual skills.

Accepted Answer

A) True 
 B)False

Question 12

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Accepted Answer

A) True 
 B)False

Question 13

Martin evaluates performance, implements reward systems, and verifies inventory levels. These are all examples of which managerial function?

Accepted Answer

A)  Leading
B)  Decision making
C)  Organizing
D)  Planning
E)  Controlling

Question 14

Regardless of size, scope, or location, all organizations have at least one thing in common, they are made up of __________.

Accepted Answer

The answer of Regardless of size, scope, or location, all...

Question 15

Which of the following disciplines is concerned with understanding of people and their environments?

Accepted Answer

A)  Psychology
B)  Organizational Psychology
C)  Anthropology
D)  Engineering
E)  Medicine

Question 16

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

Accepted Answer

A) True 
 B)False

Question 17

_________ is the process of motivating employees of an organization to work together toward the organization's goals.

Accepted Answer

The answer of _________ is the process of motivating employees...

Question 18

A(n) _______ is an interrelated set of elements functioning as a whole.

Accepted Answer

The answer of A(n) _______ is an interrelated set of...

Question 19

Match the following:
-organizational outputs

Accepted Answer

A)  relating to others
B)  announces new products to press
C)  sold to the consuming public
D)  transformation of inputs to outputs
E)  interrelated set of elementsF) organizingG) level of outputs per inputH) aids study of organization cultureI) leaderJ) organizational behaviorK) universal conclusions impossibleL) power and decision makingM) think in the abstractN) cause-and-effect relationshipsO) voluntary initiator of changeP) people as resourcesQ) the field of medicineR) resource allocatorS) seeks valuable informationT) accomplish specific tasks

Question 20

Conceptual skills

Accepted Answer

A)  are the skills necessary to accomplish specific tasks within the organization.
B)  are used by managers to communicate with, understand, and motivate individuals and groups.
C)  are used by managers to think in the abstract.
D)  are used by managers to understand cause-and -affect relationships and to recognize the optimal solutions to problems.
E)  are used by managers to resolve interpersonal conflicts.

Exam 1: An Overview of Organizational Behavior

A person's ________ is an indicator of his or her efficiency and is measured in terms of the products or services created per unit of input.

The central processes of interest in organizational behavior can be grouped into which of the following three basic categories?

Match the following: -productivity

Match the following: -spokesperson

____ attempts to explain how people select, interpret, and change various situations.

A manager in the role of negotiator would primarily

Define organizational behavior in terms of the individual, the individual-organizational interface, and the organization itself.

Which of the following is an example of something a manager acting in the role of a leader would do?

__________ is used to transform inputs into outputs.

The controlling function includes monitoring organizational behavior and taking corrective action when needed.

The ability to think in the abstract comes from a manager's conceptual skills.

An organizational system receives inputs from the environment, combines and transforms them, and then returns them to the environment.

Martin evaluates performance, implements reward systems, and verifies inventory levels. These are all examples of which managerial function?

Regardless of size, scope, or location, all organizations have at least one thing in common, they are made up of __________.

Which of the following disciplines is concerned with understanding of people and their environments?

Organizational behavior draws on research from the fields of psychology, sociology, and engineering.

_________ is the process of motivating employees of an organization to work together toward the organization's goals.

A(n) _______ is an interrelated set of elements functioning as a whole.

Match the following: -organizational outputs

Conceptual skills