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    Business Communication Process Study Set 2
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    Exam 8: Positive Messages
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    Goodwill Messages⎯such as Thank-You Notes and Condolence Messages⎯are Often More
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Goodwill Messages⎯such as Thank-You Notes and Condolence Messages⎯are Often More

Question 62

Question 62

True/False

Goodwill messages⎯such as thank-you notes and condolence messages⎯are often more difficult to write than other types of routine business documents.

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