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    Business Communication Process Study Set 2
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    Exam 10: Persuasive and Sales Messages
  5. Question
    To Be Persuasive in a Claim Letter, You Should Suggest
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To Be Persuasive in a Claim Letter, You Should Suggest

Question 25

Question 25

True/False

To be persuasive in a claim letter, you should suggest that the receiver intentionally deceived you or intentionally created the problem.

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