Question 1

Contemporary approaches to management see the organization as a closed system in which all inputs and outputs stay within the system.

Accepted Answer

A) True 
 B)False

Question 2

The quantitative approach to management was largely used to improve ________.

Accepted Answer

A) productivity 
B) efficiency 
C) decision making 
D) planning

Question 3

Fayol's principle of ________ refers to how to build harmony and unity in an organization.

Accepted Answer

A) centralization 
B) equity 
C) order 
D) esprit de corps

Question 4

In a short essay, discuss the impact that the Industrial Revolution had on management.

Accepted Answer

The answer of In a short essay, discuss the impact...

Question 5

Adam Smith's Wealth of Nations was first published in the same ________ as the Declaration of Independence.

Accepted Answer

A) city 
B) year 
C) publishing house 
D) country

Question 6

Material inputs in an open system organization include ________.

Accepted Answer

A) capital 
B) human resources 
C) raw materials 
D) information

Question 7

The most important pre-twentieth century development in management was the ________.

Accepted Answer

A) Industrial Revolution 
B) personal computer 
C) building of the Brooklyn Bridge 
D) American Revolution

Question 8

A good model for Mary Parker Follett's view of a successful organization might be ________.

Accepted Answer

A) a movie theater audience 
B) a state legislature 
C) a beehive 
D) a college classroom

Question 9

The idea of an organization as a system was borrowed from psychological concepts.

Accepted Answer

A) True 
 B)False

Question 10

The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a key element of total quality management (TQM)?

Accepted Answer

A) responding to customer needs 
B) responding to employee needs 
C) anticipating moves of competitors 
D) anticipating employee needs

Question 12

The Hawthorne studies suggested that groups could influence the productivity of an individual.

Accepted Answer

A) True 
 B)False

Question 13

Getting 100,000 workers to work together to build an enormous pyramid is evidence of which management function?

Accepted Answer

A) planning 
B) organizing 
C) monitoring 
D) budgeting

Question 14

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

Accepted Answer

A) planning 
B) organizing 
C) monitoring 
D) leading

Question 15

Which of the following is NOT a contingency variable?

Accepted Answer

A) routineness of tasks performed 
B) organizational size 
C) environmental uncertainty 
D) organizational history

Exam 17: Quantitative Module

Contemporary approaches to management see the organization as a closed system in which all inputs and outputs stay within the system.

The quantitative approach to management was largely used to improve ________.

Fayol's principle of ________ refers to how to build harmony and unity in an organization.

In a short essay, discuss the impact that the Industrial Revolution had on management.

Adam Smith's Wealth of Nations was first published in the same ________ as the Declaration of Independence.

Material inputs in an open system organization include ________.

The most important pre-twentieth century development in management was the ________.

A good model for Mary Parker Follett's view of a successful organization might be ________.

The idea of an organization as a system was borrowed from psychological concepts.

The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

Which of the following is a key element of total quality management (TQM) ?

The Hawthorne studies suggested that groups could influence the productivity of an individual.

Getting 100,000 workers to work together to build an enormous pyramid is evidence of which management function?

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

Which of the following is NOT a contingency variable?