Question 1

The planning function of management includes establishing goals and standards and developing forecasts.

Accepted Answer

A) True 
 B)False  True

Question 2

Which term refers to the HR manager putting into place the policies and practices that produce the employee competencies and skills the company needs to achieve its strategic goals?

Accepted Answer

A)  HR department lever
B)  strategic results lever
C)  practices
D)  employee cost lever B

Question 3

Between 2012 and 2022 what ethnic group is projected to decrease as a percentage of the workforce?

Accepted Answer

A)  black
B)  Hispanic
C)  Asian
D)  white D

Question 4

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

Accepted Answer

A)  planning
B)  leading
C)  controlling
D)  organizing

Question 5

In the management process, which of the following is an activity associated with the leading function?

Accepted Answer

A)  motivating subordinates
B)  setting performance standards
C)  training new employees
D)  developing procedures

Question 6

All of the following are major areas in which an HR manager assists and advises line managers EXCEPT ________.

Accepted Answer

A)  recruiting
B)  hiring
C)  strategic business planning
D)  compensation

Question 7

What is human resource management? What competencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.

Accepted Answer

The answer of What is human resource management? What competencies...

Question 8

________ refers to ensuring that the human resources management function is delivering its services efficiently.

Accepted Answer

A)  Strategic planning
B)  Strategic human resource management
C)  HR department lever
D)  Human resource scorecard approach

Question 9

Which of the following is NOT considered one of the line supervisor's responsibilities for effective human resources management under the general headings outlined by a major company discussed in the textbook?

Accepted Answer

A)  protecting employees' health and physical condition
B)  changing employees' attitudes regarding work
C)  developing the abilities of each person
D)  interpreting the company policies and procedures

Question 10

The recent trend where in some occupations (such as high-tech)unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called:

Accepted Answer

A)  talent analytics
B)  globalization
C)  the unbalanced labor force
D)  human capital

Question 11

Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals.

Accepted Answer

A) True 
 B)False

Question 12

Roberto Sanchez has recently been hired by Slate Pharmaceuticals as the senior vice president of human resources. Slate Pharmaceuticals has a history of a variety of significant problems within its HR department such as EEO violations, inadequate employee training programs, and employee confusion regarding health benefit enrollment and coverage. With 20 years of experience transforming HR departments in other firms, Sanchez believes he can correct the major problems at Slate Pharmaceuticals. Which of the following best supports the argument that Sanchez should create embedded HR units and assign relationship managers to each department within the company?

Accepted Answer

A)  Employees frequently complain about the inconsistent assistance they receive from the HR department due to its large size.
B)  The global nature of the firm makes it difficult for the HR department to effectively communicate corporate messages to employees scattered around the world.
C)  Centralized call centers would enable the HR department to provide specialized support on daily transactional activities.
D)  Line managers want to implement additional screening and evaluations to improve the quality of their subordinates.

Question 13

Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?

Accepted Answer

A)  leading
B)  controlling
C)  organizing
D)  planning

Question 14

Evidence-based human resource management relies on all of the following types of evidence EXCEPT ________.

Accepted Answer

A)  scientific rigor
B)  existing data
C)  research studies
D)  qualitative opinions

Question 15

Centralized HR units whose employees are shared by all the companies' departments to obtain advice are called shared service.

Accepted Answer

A) True 
 B)False

Question 16

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Accepted Answer

A) True 
 B)False

Question 17

Strategic human resource management refers to ________.

Accepted Answer

A)  formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aims
B)  planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage
C)  emphasizing the knowledge, education, training, skills, and expertise of a firm's workers
D)  extending a firm's sales, ownership, and manufacturing to new markets

Question 18

Which SHRM HR manager competency involves the ability to provide guidance to organizational stakeholders?

Accepted Answer

A)  consultation
B)  ethical practice
C)  business acumen
D)  critical evaluation

Question 19

Pablo has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of:

Accepted Answer

A)  communication
B)  critical evaluation
C)  business acumen
D)  leadership & navigation

Question 20

Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including difficulties recruiting and retaining qualified employees, EEO violations, inadequate employee training programs, and confusion regarding health benefit enrollment and coverage. With years of experience transforming HR departments in other firms, Whitman believes she can correct the problems at Jackson Pharmaceuticals. Which of the following best supports Whitman's idea to develop a shared services arrangement to handle benefits administration?

Accepted Answer

A)  An embedded HR unit would assist top management with big picture issues as well as benefits administration.
B)  Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees.
C)  Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees.
D)  Lower insurance premiums would eliminate the need for outsourcing services and improve employee health coverage.

Exam 1: Introduction to Human Resource Management

The planning function of management includes establishing goals and standards and developing forecasts.

Which term refers to the HR manager putting into place the policies and practices that produce the employee competencies and skills the company needs to achieve its strategic goals?

Between 2012 and 2022 what ethnic group is projected to decrease as a percentage of the workforce?

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

In the management process, which of the following is an activity associated with the leading function?

All of the following are major areas in which an HR manager assists and advises line managers EXCEPT ________.

What is human resource management? What competencies are necessary for HR managers to succeed in today's business environment? Explain your answer in a brief essay.

________ refers to ensuring that the human resources management function is delivering its services efficiently.

Which of the following is NOT considered one of the line supervisor's responsibilities for effective human resources management under the general headings outlined by a major company discussed in the textbook?

The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called:

Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals.

Claire spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks. In which function of the management process does Claire spend most of her time?

Evidence-based human resource management relies on all of the following types of evidence EXCEPT ________.

Centralized HR units whose employees are shared by all the companies' departments to obtain advice are called shared service.

A key concept of the textbook is that human resource management is the sole responsibility of human resource managers, so line managers and staff managers rely heavily on HR specialists to hire the best employees.

Strategic human resource management refers to ________.

Which SHRM HR manager competency involves the ability to provide guidance to organizational stakeholders?

Pablo has the ability to understand and apply information with which to contribute to his organization's overall strategic plan. This is the SHRM HR competency of: