Question 1

A written work procedure:

Accepted Answer

A)   indicates the job an analyst will need to perform on a given project.
B)   describes how a particular job or task is performed.
C)   indicates what data flow in or out of a system and which are necessary for the system to function.
D)   enables you to work backwards from the information on a report to the data that must have been necessary to generate it.
E)   determines if the information makes sense for the organization from an economic and operational standpoint. B

Question 2

The impartiality characteristic of a good systems analyst is represented by which of the following statements?

Accepted Answer

A)   You must challenge yourself to look at the organization in new ways.
B)   Your role is to find the best solution to a business problem or opportunity.
C)   Assume anything is possible, and eliminate the infeasible.
D)   You should question everything.
E)   Every fact must fit with every other fact. B

Question 3

Which of the following technologies disrupted the business rule that information can appear only in one place at a time?

Accepted Answer

A)   High-performance computing
B)   Distributed databases
C)   Expert systems
D)   Advanced telecommunications networks
E)   Decision support tools B

Question 4

The official way a system works as described in organizational documentation is referred to as a(n):

Accepted Answer

A)   formal system.
B)   informal system.
C)   official system.
D)   desired system.
E)   primary system.

Question 5

Which of the following is a reason for directly observing end users?

Accepted Answer

A)   The analyst gets a snapshot image of the person or task being observed.
B)   Observations are not very time consuming.
C)   People often do not have a completely accurate appreciation of what they do or how they do it.
D)   Employees will alter their performance if they know that they are being observed.
E)   Interviewing is less rich, passive, and often provides ambiguous data.

Question 6

If you encounter contradictory information about procedures from interviews, questionnaires, or observations, you should reconcile the contradictions before proceeding to other analysis tasks.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following are organizational components that a systems analyst needs to understand?

Accepted Answer

A)   Non-key events affecting data values (not including dates) 
B)   Policies and guidelines that are not related to the nature of the business
C)   The sequence and other dependencies among different data-handling activities
D)   The data handled by competitors
E)   Departmental Politics

Question 8

Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.

Accepted Answer

A) True 
 B)False

Question 9

Drawbacks to prototyping include:

Accepted Answer

A)   a tendency to create formal documentation of systems requirements which can then make the system more difficult to develop into a fully working system.
B)   using when requirements are not clear.
C)   creating when tools and data are readily available.
D)   checks in the SDLC are bypassed so that some more subtle, but still important, system requirements might be forgotten.
E)   support from management.

Question 10

The goal with using prototyping to support requirements determination is to build the ultimate system from prototyping.

Accepted Answer

A) True 
 B)False

Question 11

Joint application design and prototyping can help keep the analysis effort at a minimum yet still effective.

Accepted Answer

A) True 
 B)False

Question 12

Questions in interviews and on questionnaires asking those responding to choose from a set of specified responses are:

Accepted Answer

A)   specific questions.
B)   closed-ended questions.
C)   open-ended questions.
D)   structured questions.
E)   stratified questions.

Question 13

Disruptive technologies enable the breaking of long-held business rules that inhibit organizations from making radical business changes.

Accepted Answer

A) True 
 B)False

Question 14

As a systems analyst, it is part of your job to create a document for a missing work procedure.

Accepted Answer

A) True 
 B)False

Question 15

Forms are most useful:

Accepted Answer

A)   when they do not contain any data.
B)   during the initial planning stages.
C)   when they contain actual organizational data.
D)   during the design stage.
E)   during the requirements structuring stage.

Question 16

Which of the following can be considered an advantage of open-ended questions?

Accepted Answer

A)   The interviewer cannot explore unexpected lines of inquiry.
B)   Open-ended questions often make the interviewee scared.
C)   The interviewee has a sense of involvement and control in the interview.
D)   Interviewees can respond by selecting True or False.
E)   Data cannot be collected over the phone.

Question 17

Induction refers to the process of first identifying problems and then formulating solutions.

Accepted Answer

A) True 
 B)False

Question 18

In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a traditional method of collecting systems requirements?

Accepted Answer

A)   Business process reengineering
B)   Observations
C)   Joint application design
D)   Rapid application development
E)   Prototyping

Question 20

In general, JADs benefit greatly from computer support.

Accepted Answer

A) True 
 B)False

Exam 5: Determining System Requirements

A written work procedure:

The impartiality characteristic of a good systems analyst is represented by which of the following statements?

Which of the following technologies disrupted the business rule that information can appear only in one place at a time?

The official way a system works as described in organizational documentation is referred to as a(n) :

Which of the following is a reason for directly observing end users?

If you encounter contradictory information about procedures from interviews, questionnaires, or observations, you should reconcile the contradictions before proceeding to other analysis tasks.

Which of the following are organizational components that a systems analyst needs to understand?

Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.

Drawbacks to prototyping include:

The goal with using prototyping to support requirements determination is to build the ultimate system from prototyping.

Joint application design and prototyping can help keep the analysis effort at a minimum yet still effective.

Questions in interviews and on questionnaires asking those responding to choose from a set of specified responses are:

Disruptive technologies enable the breaking of long-held business rules that inhibit organizations from making radical business changes.

As a systems analyst, it is part of your job to create a document for a missing work procedure.

Forms are most useful:

Which of the following can be considered an advantage of open-ended questions?

Induction refers to the process of first identifying problems and then formulating solutions.

In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users.

Which of the following is a traditional method of collecting systems requirements?

In general, JADs benefit greatly from computer support.