The Selling Process Consists of Seven Steps

Multiple Choice

The selling process consists of seven steps.When we distil those steps to basic,underlying goals,they all focus on the goals of ________ and ________.

A) closing sales;getting orders from customers
B) getting new customers;obtaining service ideas from customers
C) getting new customers;obtaining orders from customers
D) overcoming objections;developing relationships with customers
E) managing old customers;following up with customers