When Making a Claim to a Company,what Is the Purpose

Multiple Choice

When making a claim to a company,what is the purpose of the message?

A) To ask for a settlement of the claim
B) To write a formal complaint
C) To suggest how a product or service could be improved
D) To provide a goodwill gesture, allowing the company to improve the product
E) To ask for a resolution to a problem before further steps are required