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    Business Communication Essentials Study Set 1
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    Exam 8: Writing Negative Messages
  5. Question
    When Writing Negative News,what Should Follow the Direct Opening
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When Writing Negative News,what Should Follow the Direct Opening

Question 46

Question 46

Multiple Choice

When writing negative news,what should follow the direct opening?


A) A sincere apology
B) The negative news
C) A neutral buffer
D) An explanation of who you are
E) An explanation of why the news is negative

Correct Answer:

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