Multiple Choice
When providing reasons for bad news in a negative news message that uses the indirect approach,you should ________.
A) avoid using "company policy" as the reason most of the time
B) start with the most negative points and then move on to increasingly positive ones
C) present your reasons in a clearly apologetic tone
D) avoid going into details of the reasons for the bad news
E) avoid couching negative points in positive language
Correct Answer:
Verified
Correct Answer:
Verified
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