Which of the Following Is True About Refusing Routine Requests

Multiple Choice

Which of the following is true about refusing routine requests?

A) Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
B) The direct approach is sufficient, except when the matter at hand is significant.
C) Decline a request without offering any explanation.
D) Always imply that other assistance or information might be available.
E) The direct approach works best when the stakes are high for you or for the receiver.