Question 1

Everyone in Paula's sales office accuses her of organizational politics. Assuming they are correct, Paula's primary interest is quite likely to be _____________.

Accepted Answer

A)   Power
B)   Getting the job done
C)   Vindication
D)   Herself
E)   Money D

Question 2

____ does not enhance group attractiveness and cohesiveness.

Accepted Answer

A)   A common threat in the environment
B)   High degree of interaction
C)   Relatively small size
D)   Similarity of members
E)   An unpleasant shared experience E

Question 3

How can management build trust in the organization?

Accepted Answer

This is a significant problem, considering today's "trust gap." Zand's model calls for the manager to be more open and trusting, willing to disclose more information, willing to be influenced by others, and committed to greater self-control. Another expert calls for improvement in these six areas: communication, support, respect (through increased delegation), fairness, predictability (keeping promises), and managerial competence.

Question 4

In a mature group, conflict is usually over

Accepted Answer

A)   who will be the leader.
B)   personalities.
C)   substantive issues such as goals.
D)   ethical interpretations.
E)   emotional issues.

Question 5

Roles define degrees of acceptability and unacceptability.

Accepted Answer

A) True 
 B)False

Question 6

____ describes a group likely to be victimized by groupthink.

Accepted Answer

A)   Very cohesive
B)   Made up of independent thinkers
C)   Very large
D)   Open to outside "expert" opinions
E)   A participative and open-minded leader

Question 7

The principal motivation behind empire building is gaining and keeping control over human and material resources.

Accepted Answer

A) True 
 B)False

Question 8

A statistical analysis of 133 Asch conformity studies across 17 countries concluded that blind conformity is a greater problem in ____ cultures than in ____ cultures.

Accepted Answer

A)   socialist; capitalist
B)   socialist; individualistic
C)   communist; totalitarian
D)   individualistic; collectivist
E)   collectivist; individualistic

Question 9

During the first three stages of the group development process, conflict tends to be over

Accepted Answer

A)   power and authority.
B)   personalities.
C)   interpersonal relations.
D)   lack of cohesion.
E)   finances.

Question 10

At Miami Medical School, students who choose to follow the family-practice route are criticized by colleagues for possessing sub-par academic credentials, while the "smart" students study to become surgeons. This example illustrates medical school

Accepted Answer

A)   norms.
B)   politicking.
C)   roles.
D)   cohesion.
E)   rules.

Question 11

A group is defined as two or more freely interacting individuals who share a common identity or purpose.

Accepted Answer

A) True 
 B)False

Question 12

How can a manager form an effective virtual team?

Accepted Answer

The answer of How can a manager form an effective...

Question 13

List and describe each of the six stages of group development?

Accepted Answer

The answer of List and describe each of the six...

Question 14

Tera, Lorraine, and Tom work together on the same development team for Research Horizons, but do not socialize with each other off the job. What are their group affiliations in this situation?

Accepted Answer

A)   Organization members, but not group members
B)   Formal group but not informal group
C)   Both formal and informal group
D)   Neither formal nor informal group
E)   Informal group only

Question 15

Conflict over interpersonal relationships is an ongoing problem for mature groups.

Accepted Answer

A) True 
 B)False

Question 16

Competition for membership by other groups is a factor that detracts from group attractiveness and cohesiveness.

Accepted Answer

A) True 
 B)False

Question 17

According to Andrea Wong, CEO of Lifetime Networks, it takes more than hard work to earn rewards, building relationships is key.

Accepted Answer

A) True 
 B)False

Question 18

Norms simplify and clarify role expectations.

Accepted Answer

A) True 
 B)False

Question 19

Which of these is associated with a cohesive group?

Accepted Answer

A)   "Us versus them"
B)   Mutual love
C)   Fear of the unknown
D)   "We"
E)   1 + 1 = 2

Question 20

Organizational politics is also known as management by wandering around.

Accepted Answer

A) True 
 B)False

Exam 13: Group Dynamics and Teamwork

Everyone in Paula's sales office accuses her of organizational politics. Assuming they are correct, Paula's primary interest is quite likely to be _____________.

____ does not enhance group attractiveness and cohesiveness.

How can management build trust in the organization?

In a mature group, conflict is usually over

Roles define degrees of acceptability and unacceptability.

____ describes a group likely to be victimized by groupthink.

The principal motivation behind empire building is gaining and keeping control over human and material resources.

A statistical analysis of 133 Asch conformity studies across 17 countries concluded that blind conformity is a greater problem in cultures than in cultures.

During the first three stages of the group development process, conflict tends to be over

At Miami Medical School, students who choose to follow the family-practice route are criticized by colleagues for possessing sub-par academic credentials, while the "smart" students study to become surgeons. This example illustrates medical school

A group is defined as two or more freely interacting individuals who share a common identity or purpose.

How can a manager form an effective virtual team?

List and describe each of the six stages of group development?

Tera, Lorraine, and Tom work together on the same development team for Research Horizons, but do not socialize with each other off the job. What are their group affiliations in this situation?

Conflict over interpersonal relationships is an ongoing problem for mature groups.

Competition for membership by other groups is a factor that detracts from group attractiveness and cohesiveness.

According to Andrea Wong, CEO of Lifetime Networks, it takes more than hard work to earn rewards, building relationships is key.

Norms simplify and clarify role expectations.

Which of these is associated with a cohesive group?

Organizational politics is also known as management by wandering around.