Question 1

A horizontal networked structure, with people around the world conducting meetings and exchanging information via the Internet, thus enabling the organization to capitalize on 24-hour productivity is called a virtual global team.

Accepted Answer

A) True 
 B)False

Question 2

What are some of the operational challenges for global virtual teams with respect to language and communication?

Accepted Answer

The answer of What are some of the operational challenges...

Question 3

To maximize the long-term use of their global cadre, companies need to make sure that the foreign assignment and the reintegration process are positive experiences.

Accepted Answer

A) True 
 B)False

Question 4

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n)________.

Accepted Answer

A) reverse culture shock 
B) expatriate failure 
C) cognitive dissonance 
D) assimilation effect

Question 5

What are some of the skills that are necessary for leaders of virtual global teams?

Accepted Answer

The answer of What are some of the skills that...

Question 6

Jeff Richards works for an American MNC.For more than 10 years, Jeff was posted in the company's subsidiary in Ghana.Upon returning to his home country a few months ago, Jeff reported that his international experience had substantially enhanced his skills of making decisions with less information and more uncertainty about the outcome.In this instance, Jeff alludes to which of the following acquired skills?

Accepted Answer

A) tolerance for ambiguity 
B) technical skills 
C) managerial skills 
D) multiple perspectives

Question 7

According to a study of global teams by Govindarajan and Gupta, which of the following is the most important task in developing a successful global business team?

Accepted Answer

A) clarifying the objectives of the team 
B) aligning the goals of each team member 
C) cultivating trust among all team members 
D) ensuring that team members have essential skills

Question 8

Which of the following is an advantage of a synergy?

Accepted Answer

A) minimized cross-cultural exchanges 
B) exposure to different viewpoints 
C) greater complexity in the workplace 
D) varying managerial styles

Question 9

Which of the following terms refers to the participation of labor in the management of a firm?

Accepted Answer

A) codetermination 
B) parochialism 
C) assimilation 
D) differentiation

Question 10

The mission of the International Labor Organization is to ________.

Accepted Answer

A) develop and nurture global union leaders 
B) file lawsuits on behalf of workers 
C) promote low-skilled and semiskilled laborers as opposed to highly-skilled laborers worldwide. 
D) ensure that humane conditions of labor are maintained

Question 11

"The longer a person is away, the more difficult it is to get back into the swing of things." In the context of repatriation, this often leads to ________.

Accepted Answer

A) reverse culture shock 
B) expatriate retention 
C) assimilation 
D) segregation

Question 12

________ is the ability to build teams and resolve conflicts.

Accepted Answer

A) External alignment 
B) External vision 
C) Task facilitation 
D) Interpersonal facilitation

Question 13

Jade International is a highly diversified global firm with headquarters in New Jersey.It manufactures a variety of products ranging from home security systems to automotive components.Jade's 100,000 employees work at facilities located in more than 60 countries around the world.Jade frequently sends American managers overseas to manage the firm's foreign facilities.The HR department is considering the idea of redesigning Jade's expatriate support services program.Which of the following, if true, best supports Jade's decision to provide assistance to trailing spouses in finding jobs overseas?

Accepted Answer

A) Jade puts great emphasis on promoting the role of women in global management. 
B) The majority of Jade's expatriate managers have long-term international experience. 
C) Jade has lost a significant chunk of its global cadre in the recent past owing to its failure to offer feasible options to address the dual-career couples dilemma. 
D) Female managers at Jade have reported discriminatory treatment while on overseas assignments.

Question 14

________ occurs as the migration of management and workplace practices around the world reduce workplace disparities from one country to another.

Accepted Answer

A) Convergence 
B) Segregation 
C) Diversification 
D) Codetermination

Question 15

Which of the following is a recommendation made by Govindarajan and Gupta for improving global teamwork?

Accepted Answer

A) rotating and diffusing team leadership 
B) conducting all meetings in a single location 
C) disassociating rewards from team performance 
D) discouraging social networking among managers from different countries

Question 16

The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement, its environment, and its strategy.

Accepted Answer

A) True 
 B)False

Question 17

________ is an acquired skill that refer(s)to making decisions with less information and more uncertainty about the process and the outcome.

Accepted Answer

A) Technical skills 
B) Managerial skills 
C) Multiple perspectives 
D) Tolerance for ambiguity

Question 18

According to Berthoin, which of the following exemplifies knowledge about when?

Accepted Answer

A) knowledge about the effect of timing 
B) knowledge about relationships created over the life of an assignment 
C) knowledge about management skills 
D) knowledge about differences in customer preferences

Question 19

Which of the following is/are particularly important in joint ventures for the purposes of strategic planning, implementation, and production?

Accepted Answer

A) ethnocentric hiring strategy 
B) dual-career couples 
C) multicultural teams 
D) rigid repatriation policies

Question 20

According to a study of global teams by Govindarajan and Gupta, which of the following is critical to the success of global business teams if they want to minimize conflict and encourage cooperation?

Accepted Answer

A) aligning goals of individual team members 
B) obtaining clarity regarding team objectives 
C) ensuring that the team possesses necessary knowledge and skills 
D) cultivating trust among team members

Exam 10: Developing a Global Management Cadre

A horizontal networked structure, with people around the world conducting meetings and exchanging information via the Internet, thus enabling the organization to capitalize on 24-hour productivity is called a virtual global team.

What are some of the operational challenges for global virtual teams with respect to language and communication?

To maximize the long-term use of their global cadre, companies need to make sure that the foreign assignment and the reintegration process are positive experiences.

An expatriate manager who returns after a few years from an overseas assignment to find that there is no position for him in his home country office experiences a(n) ________.

What are some of the skills that are necessary for leaders of virtual global teams?

According to a study of global teams by Govindarajan and Gupta, which of the following is the most important task in developing a successful global business team?

Which of the following is an advantage of a synergy?

Which of the following terms refers to the participation of labor in the management of a firm?

The mission of the International Labor Organization is to ________.

"The longer a person is away, the more difficult it is to get back into the swing of things." In the context of repatriation, this often leads to ________.

________ is the ability to build teams and resolve conflicts.

________ occurs as the migration of management and workplace practices around the world reduce workplace disparities from one country to another.

Which of the following is a recommendation made by Govindarajan and Gupta for improving global teamwork?

The manner in which multicultural interaction affects the firm's operations depends on its level of international involvement, its environment, and its strategy.

________ is an acquired skill that refer(s) to making decisions with less information and more uncertainty about the process and the outcome.

According to Berthoin, which of the following exemplifies knowledge about when?

Which of the following is/are particularly important in joint ventures for the purposes of strategic planning, implementation, and production?

According to a study of global teams by Govindarajan and Gupta, which of the following is critical to the success of global business teams if they want to minimize conflict and encourage cooperation?