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    Essentials of Services Marketing
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    Exam 12: Managing Relationships and Building Loyalty
  5. Question
    Common CRM Applications Include All of the Following EXCEPT _____________
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Common CRM Applications Include All of the Following EXCEPT _____________

Question 45

Question 45

Multiple Choice

Common CRM applications include all of the following EXCEPT _____________.


A) Data collection
B) Marketing automation
C) Data entry
D) Sales force automation
E) Finance automation

Correct Answer:

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