Multiple Choice
Which of the following is not one of the four types of customers described in the case study on Graybar?
A) Niche customers
B) Opportunistic customers
C) Marginal customers
D) Service-drain customers
Correct Answer:

Verified
Correct Answer:
Verified
Q18: Enterprise application vendors are now including _
Q23: _ CRM includes customer-facing applications such as
Q24: Which of the following traditional solutions enables
Q35: Enterprise systems require fundamental changes in the
Q36: Plant Away is an Oregon-based retailer and
Q37: Operational CRM applications include tools for<br>A) identifying
Q39: In a pull-based model of SCM systems,production
Q42: Customer service modules in CRM systems provide
Q47: Supply chain inefficiencies can waste as much
Q71: When tailoring a particular aspect of a