Multiple Choice
The purpose of the Balanced Scorecard is BEST described as helping an organization:
A) develop customer relations.
B) mobilize employee skills for continuous improvements in processing capabilities, quality, and response times.
C) introduce innovative products and services desired by target customers.
D) translate an organization's mission,vision,and strategy into a set of performance measures that help to implement the strategy.
Correct Answer:
Verified
Correct Answer:
Verified
Q43: If a performance measure in the customer
Q44: Managers for the learning and growth perspective
Q45: The greatest threat to successful Balanced Scorecard
Q46: It is useful to think of the
Q47: Problems may arise when developing a Balanced
Q49: The number of customer complaints about a
Q50: The _ perspective of the Balanced Scorecard
Q51: _ describe(s)specifically how success in achieving objectives
Q52: Identify the BEST description of the Balanced
Q53: _ translate(s)an organization's mission,vision,and strategy into a