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  3. Study Set
    Management Information Systems Study Set 8
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    Exam 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
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    Which of the Following Is an Important Capability for Sales
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Which of the Following Is an Important Capability for Sales

Question 8

Question 8

Multiple Choice

Which of the following is an important capability for sales processes that is found in most major CRM software products?


A) returns management
B) lead management
C) channel promotions management
D) events management

Correct Answer:

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