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    Services Marketing Concepts
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    Exam 7: Developing the Service Communication Strategy
  5. Question
    Differentiation Approaches Such as Delivery,installation,customer Training,consulting Services,and Repair Are Forms
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Differentiation Approaches Such as Delivery,installation,customer Training,consulting Services,and Repair Are Forms

Question 27

Question 27

Multiple Choice

Differentiation approaches such as delivery,installation,customer training,consulting services,and repair are forms of _____ differentiation.


A) product
B) personnel
C) image
D) service
E) satisfaction

Correct Answer:

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