Erika Has an Upcoming Meeting with a Client from Whom

Multiple Choice

Erika has an upcoming meeting with a client from whom her firm expects ample number of projects soon. John, Erika's senior manager, tells her to observe the client's body language to determine whether the firm can expect business from him. He also tells her to note whether the client leans forward when listening and if he shows interest in the conversation. Which of the following forms of nonverbal communication is John referring to for determining the success of the conversation between Erika and the client?

A) Gestures and posture
B) Facial expressions
C) Perceptual emotions
D) Tactile expressions