Baylaine Is a Company That Sells Affordable, Low-End Cell Phones

Multiple Choice

Baylaine is a company that sells affordable, low-end cell phones. Baylaine's customers can register product or service complaints with the company through emails; the company's customer support team replies to customer queries and complaints within five hours of the receipt of an email. In the context of customer relationship management, Baylaine most likely establishes _____ with its customers.

A) limited relationships
B) partial partnerships
C) full partnerships
D) distinct relationships