Multiple Choice
Employing lean principles in the service sector can be challenging because:
A) waiting time in services cannot be reduced.
B) customers often participate in providing services.
C) large inventories are involved in providing services.
D) services have complex and inflexible supply chains.
Correct Answer:

Verified
Correct Answer:
Verified
Q65: _ first proposed the relationship between quality
Q82: Mervin, the vice president of Flares Corp.,
Q83: Marshall appreciates the detailed catalog and the
Q84: In a servicescape, functionality refers to factors
Q84: MoneyMatters, a finance firm, provides support to
Q85: Which of the following statements is true
Q87: _consists of the sequence of activities in
Q89: Woodlove, a furniture manufacturing company, has skilled
Q90: Pastawesome, a popular restaurant for pastas, follows
Q116: Unlike in the 1960s, most operations managers