Question 1

Exit interviews should be directed at ________.

Accepted Answer

A) finding out which rivals are poaching talent from the firm 
B) areas in which the company feels it could improve 
C) informing ex-employees of their shortcomings 
D) optimal turnover and should measure the loss to the firm

Question 2

Denise,the human resource manager of a manufacturing company found that the company's socialization process was too overwhelming for new hires.It consisted of presentations,meetings,and seminars packed into the first week of joining the company.She decided to switch into a(n)________ approach to socializing so that new employees did not suffer from information overload.

Accepted Answer

A) investiture 
B) staggered 
C) sequential 
D) formal

Question 3

In order to reduce turnover rates,Sigma Corp.offers middle and high-ranking employees stock options in the company.This is an example of which retention strategy?

Accepted Answer

A) job challenge 
B) strong culture 
C) accountability 
D) mobility barriers

Question 4

Holding managers accountable for turnover of the employees under them is an effective retention strategy because ________.

Accepted Answer

A) managers become stressed about being laid-off 
B) managers know which employees to retain 
C) employees have most grievances about their supervisors 
D) employees cannot complain about miscommunication

Question 5

The first stage of the socialization process is ________.

Accepted Answer

A) settling in 
B) anticipatory 
C) encounter 
D) expectation

Question 6

Earlene Gibson,the HR manager of BioMd,a manufacturer of high-end medical diagnostic equipments,is planning to implement a socialization program in the organization.She designs a program in which each stage of socialization is an "elimination tournament," and a new hire is out of the organization if he or she fails.Earlene submits the program draft to the CEO for approval.Which of the following,if true,would be the strongest counterargument for the implementation of this plan?

Accepted Answer

A) BioMd has a strong R&D orientation and innovation and risk taking are the major values that the company promotes. 
B) The management is intending to develop a homogeneous workforce that is highly cohesive and goal oriented. 
C) One of the goals of the socialization program is to exercise more discipline and control in the organization. 
D) The company is characterized by a vertical organizational structure and centralized decision making.

Question 7

Asking for volunteers in a global mobility move can increase engagement and be a good fit for the employee.

Accepted Answer

A) True 
 B)False

Question 8

Moving employees to other parts of the company or to other jobs the company needs filled to match its workforce with its talent needs is ________.

Accepted Answer

A) socialization 
B) workforce redeployment 
C) mobility barriers 
D) golden handcuffs

Question 9

Describe some alternatives to layoffs.

Accepted Answer

The answer of Describe some alternatives to layoffs....

Question 10

What is optimal turnover?

Accepted Answer

A) It is the lowest turnover that a firm can achieve. 
B) It produces lowest level of long-term productivity. 
C) It produces the highest level of long-term business improvement. 
D) It sees any employee turnover as a loss for the company.

Question 11

The Wolverines are a leading university soccer team.All new recruits to the team must go through certain "rites of passage" which include shaving their heads,swimming in cold water,getting a tattoo of the team's emblem,and other tests of servitude and obedience.This is an example of ________.

Accepted Answer

A) investiture socialization 
B) disjunctive socialization 
C) divestiture socialization 
D) tournament socialization

Question 12

Which of the following are generally well received by employees?

Accepted Answer

A) reneging 
B) buyout incentives 
C) downsizing 
D) layoffs

Exam 12: Managing Workforce Flow