Question 1

What is a supervisor's duty under health and safety legislation?

Accepted Answer

A) taking every precaution to guarantee that all company equipment works safely 
B) ensuring that workers use or wear safety equipment,devices,or clothing 
C) writing the online safety manual and reporting forms 
D) reporting a work refusal to the appropriate government agency

Question 2

What is a supplier's legal role in ensuring health and safety?

Accepted Answer

A) to take steps to minimize unhealthy and unsafe situations related to the transportation of supplies 
B) to jointly create health and safety programs and policies that improve supply handling safety 
C) to ensure that any biological,chemical,or physical agent being supplied is labelled in accordance with legislation 
D) to ensure CR workers are adequately trained and are qualified to safely handle supplies

Question 3

What are the new legislative requirements that owners must meet to ensure the work environment is free of violence?

Accepted Answer

A) conduct a risk assessment 
B) development of policies and procedures to deal with security measures 
C) post the legislation where employees can read it 
D) develop an emergency response plan

Question 4

There are a variety of ways that safety rules are enforced.What would be the most effective way to help employees understand the organization's health and safety rules?

Accepted Answer

A) employee training manual 
B) ensuring access the online health and safety regulations 
C) having signs posted that state employees must follow Workers' Compensation laws 
D) supervisor provides on-the-job coaching in health and safety

Question 5

Scenario 8.3: Emergency Room Shutdown
On Saturday,February 28,2013,Ciara Michal,the human resource manager at Strathcona Hospital,made a decision to shut down the hospital's emergency room.A second registered nurse had refused to work a 12-hour shift due to fears concerning the spread and infection of several communicable diseases.Patients had to be directed to another hospital,260 km away.Michal had spent the last several hours fielding questions and concerns from hospital staff,the public,and government representatives about the hospital emergency room closure.Several additional health and safety concerns were brought to her attention,pointing to a larger problem.
Emergency room doctors and nurses working at Lochview Hospital are particularly concerned about the risk of patients contracting C.difficile virus,as the incidents of infection had increased 300% in two years.There had been two recent needle-stick injuries: one involving a rushed emergency room cleaning staff person and the other,a practicum nursing student.These incidents posed both physical and emotional threats related to the hepatitis B virus,the hepatitis C virus,and HIV.All emergency room staff,as well as paramedics and emergency social services staff,are concerned about the shortage of hospital beds and the makeshift system of creating an overflow ward in the hallways and cafeteria.Hallway beds don't have the safety equipment available,leading to mistakes and poor care.Extension cords run across the floors in order to reach electrical outlets.Patients with acute problems are seen in chairs,and some are tucked way into corners where they cannot be observed.These stressful working conditions are having an adverse impact on emergency room health-care workers.Over 10% of the emergency room staff are on extended stress-related leaves.
-Please refer to Scenario 8.3.What is another major category of the causes of workplace stress?

Accepted Answer

A) unsafe conditions 
B) unsafe acts 
C) workplace investigations 
D) a person's role in the organization

Question 6

Which is NOT a way to prevent repetitive strain injuries?

Accepted Answer

A) properly designed work stations 
B) changing positions 
C) mini-breaks involving exercises 
D) regular use of an anti-inflammatory

Question 7

Scenario 8.4: BC Ferries Queen of the North Sinking
The Transportation Safety Board investigation into the sinking of the BC Ferries Inc.Queen of the North,and the fatalities of two passengers warned that some crew members in safety-critical positions regularly smoked cannabis between shifts,both on board and off the vessel on which they lived for several weeks.During the investigation,the CEO of BC Ferries reacted emotionally,requesting publicly that he wanted the TSB to recommend mandatory drug testing of all employees.The Marine Workers' Union stated that they were not aware of cannabis use by crew members,yet it seemed well-known among BC Ferries' employees and officers.The union,speaking on behalf of its members,has never supported substance abuse testing.
-Please refer to Scenario 8.4.Who is responsible for worker and passenger health and safety as it relates to substance abuse?

Accepted Answer

A) it is a shared responsibility of all stakeholders 
B) the CEO and management of BC Ferries Inc. 
C) the ferry captains sailing the vessels 
D) the union,ship supervisors and crew

Question 8

On two recent occasions,an emergency room clerk showed up for her late night 12 hour shift under the influence of alcohol and was sent home even though a staff replacement could not be found and patients were already waiting for over three hours.What legislation would guide the manager's immediate decision on how to handle the emergency room clerk who came to work under the influence of alcohol?

Accepted Answer

A) Human Rights 
B) Privacy 
C) Employment Standards 
D) Health and Safety

Question 9

What are two workplace strain reactions?

Accepted Answer

A) psychological and physical 
B) cultural and behavioural 
C) organizational and cultural 
D) ergonomic and mental cognition

Question 10

Scenario 8.3: Emergency Room Shutdown
On Saturday,February 28,2013,Ciara Michal,the human resource manager at Strathcona Hospital,made a decision to shut down the hospital's emergency room.A second registered nurse had refused to work a 12-hour shift due to fears concerning the spread and infection of several communicable diseases.Patients had to be directed to another hospital,260 km away.Michal had spent the last several hours fielding questions and concerns from hospital staff,the public,and government representatives about the hospital emergency room closure.Several additional health and safety concerns were brought to her attention,pointing to a larger problem.
Emergency room doctors and nurses working at Lochview Hospital are particularly concerned about the risk of patients contracting C.difficile virus,as the incidents of infection had increased 300% in two years.There had been two recent needle-stick injuries: one involving a rushed emergency room cleaning staff person and the other,a practicum nursing student.These incidents posed both physical and emotional threats related to the hepatitis B virus,the hepatitis C virus,and HIV.All emergency room staff,as well as paramedics and emergency social services staff,are concerned about the shortage of hospital beds and the makeshift system of creating an overflow ward in the hallways and cafeteria.Hallway beds don't have the safety equipment available,leading to mistakes and poor care.Extension cords run across the floors in order to reach electrical outlets.Patients with acute problems are seen in chairs,and some are tucked way into corners where they cannot be observed.These stressful working conditions are having an adverse impact on emergency room health-care workers.Over 10% of the emergency room staff are on extended stress-related leaves.
-Please refer to Scenario 8.3.What are two other workplace stressors?

Accepted Answer

A) poor training and orientations 
B) inadequate orientations and socialization 
C) career development and workload 
D) relationships outside of the job

Question 11

Scenario 8.2: Faulty Scaffolding
The owner and supervisor of a small BC construction company and a scaffold platform supplier were charged with two counts of criminal negligence causing death,in addition to 12 provincial health and safety legislation charges.Two migrant workers fell 11 storeys from a high-rise building when the faulty scaffolding broke,and they were not attached to harnesses.
-Please refer to Scenario 8.2.What is another one of the three fundamental rights that the immigrant workers should have been informed of?

Accepted Answer

A) the right to know about medical benefits 
B) the right to participate in identifying and correcting health and safety problems 
C) the right to immigrant aid and support 
D) the right to information on health and safety legislation

Question 12

Scenario 8.1: SaFE
The Safety For Everyone (SaFE)program at Canadian Rails (CR)encourages peer-on-peer safety."SaFE observers" provide positive and constructive feedback to peers during a shift.At-risk behaviours are discussed in confidence and corrected on the spot.General observations are noted by the SaFE observer and shared with supervisors for future analysis.Several weeks ago CR experienced a train crash in which several employees were injured.Many employees are emotional and shocked that this occurred as CR has extensive health and safety policies and practices to ensure public safety of which SaFE is only one of many health and safety initiatives.There had also been a high number of injuries by employees working in the Canadian Rails shipyards.
-Please refer to Scenario 8.1.The Transportation Safety Board investigation into the CR train crash found that some rail crew members in safety-critical positions regularly smoked cannabis between shifts.During the investigation,the CEO of CR reacted emotionally,requesting publicly that he wanted the TSB to recommend mandatory drug testing of all CN employees.What is the problem with the CEO's public statement?

Accepted Answer

A) CR has a zero tolerance drug policy 
B) there is not a problem,public safety is at risk so drug testing is required 
C) drug testing is not prohibited in Canada 
D) random drug testing should only take place with employees in safety-sensitive positions,not all employees

Question 13

What is a symptom of organizational work stress?

Accepted Answer

A) poor concentration 
B) conflict resolution 
C) long hours of work 
D) unrealistic workloads

Question 14

Scenario 8.1: SaFE
The Safety For Everyone (SaFE)program at Canadian Rails (CR)encourages peer-on-peer safety."SaFE observers" provide positive and constructive feedback to peers during a shift.At-risk behaviours are discussed in confidence and corrected on the spot.General observations are noted by the SaFE observer and shared with supervisors for future analysis.Several weeks ago CR experienced a train crash in which several employees were injured.Many employees are emotional and shocked that this occurred as CR has extensive health and safety policies and practices to ensure public safety of which SaFE is only one of many health and safety initiatives.There had also been a high number of injuries by employees working in the Canadian Rails shipyards.
-Please refer to Scenario 8.1.The investigation into the CR train crash found that one of the newly hired engineers had not completed the required safety training.When should safety training begin?

Accepted Answer

A) with new employee orientation 
B) immediately after an accident or injury 
C) before workers return to work after an accident or injury 
D) at the discretion of the supervisor

Question 15

What WHMIS symbol used on the supplier's products would help workers be aware of hazardous materials that could cause burns to the skin?

Accepted Answer

A) flame in circle (flammable and combustible material) 
B) capital R in circle (dangerously reactive material) 
C) hand and stick burning in circle (corrosive material) 
D) capital T in circle (biohazardous infectious material)

Question 16

When do personal problems such as alcoholism,spousal abuse,and financial ruin become organizational problems?

Accepted Answer

A) when they lead to psychological disorders 
B) when they affect the employee's ability to care for his or her family 
C) when the problems affect behaviour at work and interfere with job performance 
D) when the HR manager suspects something is wrong and offers help

Question 17

Employers,managers and supervisors are required by law to provide health and safety orientations to newly hired employees.What would be a critical first step to providing a new employee orientation?

Accepted Answer

A) check the training needs of the employees 
B) deliver training to the employees 
C) use training and communication methods employees can understand 
D) ensure that the employees can transfer the training to their jobs

Question 18

Scenario 8.1: SaFE
The Safety For Everyone (SaFE)program at Canadian Rails (CR)encourages peer-on-peer safety."SaFE observers" provide positive and constructive feedback to peers during a shift.At-risk behaviours are discussed in confidence and corrected on the spot.General observations are noted by the SaFE observer and shared with supervisors for future analysis.Several weeks ago CR experienced a train crash in which several employees were injured.Many employees are emotional and shocked that this occurred as CR has extensive health and safety policies and practices to ensure public safety of which SaFE is only one of many health and safety initiatives.There had also been a high number of injuries by employees working in the Canadian Rails shipyards.
-Please refer to Scenario 8.1.CR transports supplies across Canada.What is the supplier's legal role in ensuring health and safety?

Accepted Answer

A) to ensure that workers follow the legal requirements of supply handling 
B) to conduct workplace inspections concerning supplies 
C) to ensure that any biological,chemical,or physical agent being supplied is labelled in accordance with legislation 
D) to investigate incidents concerning supplies

Question 19

What is a common cause of workplace stress?

Accepted Answer

A) excessive job pressures 
B) disagreements with customers 
C) poor engagement 
D) empowerment

Question 20

Please refer to Scenario 8.5.What best defines the healthcare senior management team's legal fundamental health and safety responsibilities?

Accepted Answer

A) to ensure day-to-day health and safety of employees 
B) to take reasonable precautions to ensure employee safety 
C) to follow on-site daily rules and expectations of the organization 
D) to follow health and safety on-site practices

Exam 8: A Part 1creating a Safe and Healthy Work Environment