Question 1

Because governments must continue to operate,and since there are generally no alternatives for their services,public unions are very reluctant to press for financial benefits that must be paid for by the public.

Accepted Answer

A) True 
 B)False

Question 2

Participants' use of brainstorming,consensus decision making and active listening are bargaining tools typically used in interest-based bargaining.

Accepted Answer

A) True 
 B)False

Question 3

What does the strongest reason to join a union appear to be?

Accepted Answer

A) the need to fraternize with similar employees and assert personal leadership skills 
B) dissatisfaction with wages,benefits,and working conditions 
C) favouritism shown by supervisors in promotions,shift assignments,and transfers 
D) personal preference for a union and social pressure to join

Question 4

Once a union wins negotiating rights for bargaining union members,it must represent all the unit employees,except those who refused to join or pay dues.

Accepted Answer

A) True 
 B)False

Question 5

Over which area could management state that it has residual rights?

Accepted Answer

A) setting of employee wage rates 
B) discipline of employees 
C) selecting which grievances to go to arbitration 
D) determining the product to be produced for a market

Question 6

Scenario 10.1: Big Business,Big Union
A union drive at the Weyburn,Saskatchewan Walmart,by the United Food and Commercial Workers (UFCW),has been involved in lengthy court battles resulting from continuing unresolved matters between these two organizations for a decade.The UFCW,one of Canada's largest unions,first applied to the Saskatchewan Labour Relations Board (SLRB)to represent the Weyburn Saskatchewan Walmart workers in 2004.The union was certified in 2008,but it was overturned in court.Then in 2010,the Court of Appeal upheld the earlier decision.In December 2010,a de-certification vote by the Walmart employees was held,which is now at the Court of Appeal to see if the votes will be counted.While the union has been certified,it has yet to achieve a first collective agreement.Recently the Walmart store in Weyburn,Saskatchewan,has been found guilty of unfair labour practices by the SLRB and has been charged with interfering with the union's efforts to communicate with the workers.
-Please refer to Scenario 10.1.In which organizing step did the collection of signed authorization cards play a major role?

Accepted Answer

A) employee and union contact 
B) application to the labour relations board 
C) formation of in-house organizing committee 
D) initial organizing meeting

Question 7

A union shop is a provision of the collective agreement that requires applicants to join the union before they are hired.

Accepted Answer

A) True 
 B)False

Question 8

Employers are often reluctant to resort to lockouts because of their impact on striking employees.

Accepted Answer

A) True 
 B)False

Question 9

Contrary to popular belief,by whom are most organizing campaigns begun?

Accepted Answer

A) employees 
B) union organizers 
C) rival unions 
D) the CLC organizing department

Question 10

Large national unions,like the Canadian Auto Workers,have formal organizing departments to identify organizing opportunities and launch organizing campaigns.

Accepted Answer

A) True 
 B)False

Question 11

What step in the labour relations process involves the negotiation of a collective agreement?

Accepted Answer

A) first step 
B) second step 
C) third step 
D) fourth step

Question 12

Federal civil servants have bargaining rights,including the right to strike and right to bargain for wages,hours,and working conditions.

Accepted Answer

A) True 
 B)False

Question 13

Employers who are willing to meet at reasonable times and places with union negotiators and to submit realistic proposals are engaging in good-faith collective bargaining.

Accepted Answer

A) True 
 B)False

Question 14

When are pre-hearing votes held?

Accepted Answer

A) when the union has a great deal of support early in the campaign 
B) when the potential bargaining unit members petition the labour relations board to hold such an election 
C) when the union wants a secret-ballot election right away 
D) when there is evidence of irregularities

Question 15

Unions typically do not attempt to achieve greater participation in management decisions involving issues such as job content,productivity standards,and subcontracting of work.

Accepted Answer

A) True 
 B)False

Question 16

Employees cite favouritism shown by managers as a major reason for joining unions.In which HR areas are employees particularly sensitive to favouritism?

Accepted Answer

A) discipline,promotion,and wage increases 
B) training and development opportunities 
C) rewards and recognition 
D) transfers and promotions

Question 17

Union leaders carefully evaluate their chances of success and the possible benefits to be gained from their organizing campaign.

Accepted Answer

A) True 
 B)False

Exam 10: Labour Relations and Collective Bargaining

Because governments must continue to operate,and since there are generally no alternatives for their services,public unions are very reluctant to press for financial benefits that must be paid for by the public.

Participants' use of brainstorming,consensus decision making and active listening are bargaining tools typically used in interest-based bargaining.

What does the strongest reason to join a union appear to be?

Once a union wins negotiating rights for bargaining union members,it must represent all the unit employees,except those who refused to join or pay dues.

Over which area could management state that it has residual rights?

A union shop is a provision of the collective agreement that requires applicants to join the union before they are hired.

Employers are often reluctant to resort to lockouts because of their impact on striking employees.

Contrary to popular belief,by whom are most organizing campaigns begun?

Large national unions,like the Canadian Auto Workers,have formal organizing departments to identify organizing opportunities and launch organizing campaigns.

What step in the labour relations process involves the negotiation of a collective agreement?

Federal civil servants have bargaining rights,including the right to strike and right to bargain for wages,hours,and working conditions.

Employers who are willing to meet at reasonable times and places with union negotiators and to submit realistic proposals are engaging in good-faith collective bargaining.

When are pre-hearing votes held?

Unions typically do not attempt to achieve greater participation in management decisions involving issues such as job content,productivity standards,and subcontracting of work.

Employees cite favouritism shown by managers as a major reason for joining unions.In which HR areas are employees particularly sensitive to favouritism?

Union leaders carefully evaluate their chances of success and the possible benefits to be gained from their organizing campaign.