Multiple Choice
Which of the following is most likely a true statement about Zappos?
A) Zappos reduces shoppers' risks by offering free shipping and returns.
B) Zappos gained immediate success when it came under the Amazon umbrella.
C) Zappos shifted from traditional brick-and-mortar stores to online-only retailing.
D) Zappos' e-commerce strategy reduces the firm's need for customer service employees.
E) Zappos' gross sales for clothing have now surpassed the firm's gross sales for footwear.
Correct Answer:
Verified
Correct Answer:
Verified
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