Multiple Choice
Which of the following would LEAST likely help a salesperson earn a repeat sale?
A) providing professional looking business cards
B) ensuring timely delivery of a product
C) acting as the customer's advocate
D) ensuring the accuracy of invoices
E) offering technical expertise
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Full-line selling,or suggestion selling,should be viewed as
Q3: Some studies have found that of the
Q4: With full-line selling,it is beneficial to use
Q5: In the six-step presentation plan,the"servicing the sale"step
Q6: John Bieland, the equipment buyer for Great
Q7: Diligence,an essential service behavior,combines responsiveness and:<br>A)knowledge<br>B)technical skill<br>C)reliability<br>D)persuasiveness<br>E)precision
Q8: Alana Pierce is the director of Membership
Q9: Which service behavior is LEAST important in
Q10: According to sales trainer Tony Alessandra,there are
Q11: Expansion selling encompasses which of the following?<br>A)partial-line