Multiple Choice
Jeremy purchased a washing machine from H&L Ltd. ,an electronics manufacturer.The store installed the washing machine at Jeremy's place.He was also given instructions and directions to use the washing machine properly.In the consumer experience process this step would be referred to as _____.
A) product promotion and brand building
B) product disposal
C) customer insight
D) customer support or service
Correct Answer:
Verified
Correct Answer:
Verified
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