Henri Trains His Reps to Give High Levels of Customer

Multiple Choice

Henri trains his reps to give high levels of customer service.In order to attain this,the reps must go through a process which includes

A) need discovery,need-satisfaction presentation,negotiation,and servicing the sale.
B) need discovery,need-satisfaction presentation,selection of product,and negotiation.
C) negotiation,need discovery,need-satisfaction presentation,and servicing the sale.
D) need discovery,need-satisfaction presentation,negotiation,and selection of product.
E) need discovery,selection of product,need-satisfaction presentation,and servicing the sale.