Communication-Style Bias Is Most Likely to Occur When Salespeople

Multiple Choice

Communication-style bias is most likely to occur when salespeople:

A) have different ranges of vocabulary.
B) have contact with another person whose communication style is different than their own.
C) lack a grasp of social etiquette.
D) from diverse parts of the country meet and have difficulty understanding each other's dialects.
E) meet people from other parts of the country or globe.