Multiple Choice
Customer attrition can be related to all of the following causes except:
A) customers moving to new locations.
B) companies going out of business.
C) companies merging with another business.
D) prospects who are unqualified to buy.
E) customer dissatisfaction.
Correct Answer:

Verified
Correct Answer:
Verified
Q39: The telephone directory should not be used
Q40: Information collected on a prospect's previous purchases
Q42: Cold calling should be avoided as it
Q43: The process of identifying prospects who are
Q45: Which one of the following efforts is
Q46: Roger often prospects on an ongoing basis.Because
Q47: Effective prospecting involves increasing the number and
Q48: "How soon do you plan to replace
Q49: Ivan is a successful pharmaceutical sales representative.He
Q58: In most cases,technicians,receptionists,bank tellers,and other non-sales personnel