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    Business Driven Information Systems
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    Exam 8: Enterprise Applications: Business Communications
  5. Question
    What Allows Customers to Use the Web to Find Answers
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What Allows Customers to Use the Web to Find Answers

Question 146

Question 146

Multiple Choice

What allows customers to use the web to find answers to their questions or solutions to their problems?


A) Contact center
B) Web-based Self-service
C) Call scripting system
D) Uplift modeling

Correct Answer:

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