Indirect Denial Is Often More Effective in Combatting Prospect Concerns

Multiple Choice

Indirect denial is often more effective in combatting prospect concerns than direct denial is because:

A) indirect denial is a technique that needs to be practiced
B) indirect denial sounds more positive than direct denial does
C) indirect denial uses transition words such as "but" and "however"
D) direct denial resolves the issue conclusively
E) direct denial provides no out for the customer