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Michael LeBoeuf,author of How to Win Customers and Keep Them

Question 62

Multiple Choice

Michael LeBoeuf,author of How to Win Customers and Keep Them for Life,says that a surprising number of yes responses come:


A) before the salesperson even asks for the order
B) on the fourth or fifth closing attempt
C) after the salesperson asks for the order
D) after the salesperson asks for the order twice
E) after the salesperson gives up the sale as lost

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