Question 1

FMEA stands for:

Accepted Answer

A) Fail safe Mode and Effectuation Analysis 
B) Failure in Massive Effects Analysis 
C) Failure Mode in Eviction Analytics 
D) Failure Mode and Effect Analysis

Question 2

Departments within a stage 2 organization may exhibit a stage 3 orientation,thereby upgrading the organization to a stage 3 categorization.

Accepted Answer

A) True 
 B)False

Question 3

Strategy maps can help define a balanced scorecard.

Accepted Answer

A) True 
 B)False

Question 4

As control involves both mechanistic and human elements,it is one of the manager's most difficult tasks.Which of the following is the best answer about desirable characteristics of control systems?

Accepted Answer

A) Should be as simple as possible to operate and maintain 
B) Should signal managers if they go out of order 
C) Should be focused and admit the least amount of variation 
D) Both A and B

Question 5

With respect to strategy maps and balanced scorecards,which of the following is FALSE?

Accepted Answer

A) Both address four perspectives: financial,customer,internal business process,and learning and growing perspectives 
B) Strategy maps represent an easier way to develop a balanced scorecard 
C) Both serve to monitor the cause-and-effect relationships identified through the development of a balanced scorecard 
D) Employees' understanding of strategy interactions is enhanced through their use

Question 6

Which of the following distributions can best represent the number-of-defects c chart?

Accepted Answer

A) Dichotomous 
B) Poisson 
C) Binomial 
D) Chi square

Question 7

When calculating ranges for particular variables,it is mathematically possible to obtain negative variables; in such an event,one should set zero for that variable range.

Accepted Answer

A) True 
 B)False

Exam 3: Controlling Processes

FMEA stands for:

Departments within a stage 2 organization may exhibit a stage 3 orientation,thereby upgrading the organization to a stage 3 categorization.

Strategy maps can help define a balanced scorecard.

As control involves both mechanistic and human elements,it is one of the manager's most difficult tasks.Which of the following is the best answer about desirable characteristics of control systems?

With respect to strategy maps and balanced scorecards,which of the following is FALSE?

Which of the following distributions can best represent the number-of-defects c chart?

When calculating ranges for particular variables,it is mathematically possible to obtain negative variables; in such an event,one should set zero for that variable range.