Phillip Owns a Large Real Estate Firm

Multiple Choice

Phillip owns a large real estate firm. He imparts training to the managers of the firm to help them effectively manage its multiethnic workforce. He places emphasis on being flexible and being able to negotiate and solve problems. The managers also receive training on conflict resolution. In the given scenario, Phillip uses _____.

A) skills-based diversity training
B) diversity awareness training
C) readiness-based diversity training
D) supervisory diversity training