Managers at Flavors, a Restaurant Chain, Train Their Employees Such

Multiple Choice

Managers at Flavors, a restaurant chain, train their employees such that in the absence of employees, someone trained in the same skills can step in and do the job equally well. Thus, many modules in training are extensive as they provide employees with details of the skill sets required for different jobs. In practice, this lengthy training program does help the company as a well-trained and flexible workforce is at their disposal at all times. The managers at Flavors use ________.

A) job rotation
B) vertical enhancement
C) telecommuting
D) job sharing
E) flextime