Question 1

Jim is a district manager of Wendy's in west Michigan.when he hires people,the most important thing he looks for is whether people are good problem solvers.

Accepted Answer

A)  Jim is using the trait approach 
B)  Jim is using Katz's skills approach 
C)  Jim is using the Mumford skills model 
D)  Jim is using the style approach

Question 2

Mumford's skills model contends that leadership outcomes are the direct result of ______.

Accepted Answer

A)  a leader's sociability 
B)  a leader's career experiences 
C)  a leader's willingness to lead 
D)  a leader's competencies

Question 3

Which part of the skills model supports people as they apply their leadership competencies?

Accepted Answer

A)  individual attributes 
B)  technical skills 
C)  knowledge 
D)  leadership outcomes

Question 4

Tamika uses her ability to sense and perceive her staff's emotions every day to help them feel comfortable in the workplace.She is very knowledgeable about day-to-day operations and also is quite successful at anticipating problems and sharing ideas for improvements up the chain of command.Applying Katz's skills model,at what level of management is Tamika?

Accepted Answer

A)  top management 
B)  middle management 
C)  supervisory management 
D)  impoverished management

Question 5

Using to Katz's three skill model,to what degree are each of the three skills needed at the top management level?

Accepted Answer

The answer of Using to Katz's three skill model,to what...

Question 6

Career experience is a strong influence on a leader's competencies.

Accepted Answer

A) True 
 B)False

Question 7

The ideas and mental abilities that people learn through experiences can best be described as ______.

Accepted Answer

A)  crystallized cognitive ability 
B)  motivation 
C)  career experiences 
D)  general cognitive ability

Question 8

A supervisory-level manager of a company who applies the level of administrative skills to the degrees delineated in Katz's model ______.

Accepted Answer

A)  incorporates the entire staff in the process of shaping the company's goals 
B)  is more "hands-on" with producing the company's product than interacting with staff 
C)  has higher involvement with ideas than with people 
D)  avoids getting to know the staff

Question 9

Johanna is excellent at applying tax law and other accounting principles in her job as a manager in her accounting firm.She has equally high skills in working with the employees she supervises but does not have as much skill in helping the firm shape the vision for growth.Applying Katz's skills model,at what level of management is Johanna?

Accepted Answer

A)  top management 
B)  middle management 
C)  supervisory management 
D)  CEO management

Question 10

A leader using human skills will ______.

Accepted Answer

A)  develop criteria for the implementation of a new product 
B)  use sensitivity to assess the needs and motivations of others 
C)  use tools and techniques to get things done 
D)  create the vision for restructuring the organization

Question 11

How do career experiences affect the characteristics and competencies of leaders?

Accepted Answer

The answer of How do career experiences affect the characteristics...

Question 12

Within an organization,the employees in the information technology department are crucial for the success of the organization due to their ______.

Accepted Answer

A)  social judgment skills 
B)  problem-solving skills 
C)  conceptual skills 
D)  technical skills

Question 13

Which of these statements about the skills approach is false?

Accepted Answer

A)  describes leadership as something that is available to everyone 
B)  it is applicable to leaders at all levels within the organization 
C)  it clearly predicts how variations in social judgment and problem-solving skills affect performance 
D)  knowledge about and ability to work with people is important in this approach

Question 14

The main goal of Mumford et al.'s research was ______.

Accepted Answer

A)  to identify effective human leadership skills 
B)  to understand military structure 
C)  to explain the elements of effective performance 
D)  to refute Katz's work on administrative skills

Question 15

The knowledge competency in the skills model is most similar to ______.

Accepted Answer

A)  self-confidence in trait approach 
B)  Katz's conceptual skill 
C)  Katz's technical skill 
D)  determination in the trait approach

Question 16

Bill is in charge of hiring a new manager for the first shift on the production line.according to Katz's model,bill should be looking for a person with ______.

Accepted Answer

A)  problem-solving skills 
B)  cognitive ability 
C)  social judgment skills 
D)  technical skills

Question 17

Who developed the three skill model of leadership?

Accepted Answer

A)  Katz 
B)  Stogdill 
C)  Goleman 
D)  Mumford et al.

Question 18

Social judgment is considered an individual attribute in the skills model.

Accepted Answer