Multiple Choice
Which of the following openings would be best for a letter in which you are refusing an adjustment?
A) I am sorry that I cannot honor your claim ...
B) Your claim cannot be honored at this time because ...
C) This is to let you know that ...
D) Your recent purchase of a ...
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Describe the five requirements of an opening
Q3: Krystal Klear manufactures high-quality CD players.The players
Q4: The constructive follow-up provides other solutions or
Q5: The logical explanation of the indirect plan<br>A)
Q6: Which of the following is NOT a
Q7: The unsolicited negative message is somewhat different
Q8: A negative message initiated by the receiver
Q9: You are the manager of The Campus
Q10: In the logical explanation of a negative
Q11: In some situations, the constructive follow-up can