Krystal Klear Manufactures High-Quality CD Players

Essay

Krystal Klear manufactures high-quality CD players.The players come with a limited warranty of one year to the original owner.Krystal Klear requires that the original owner registers the warranty within 30 days of the purchase.A number of the customers who buy the CD players fail to register their warranties and later seek warranty work.You, as warranty manager, must refuse their requests for warranty repair.However, as an alternative, you will approve the warranty repair on their CD players if they send the original sales receipt to you.Write a form letter that will cover all these customer claims.