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    Principles of Marketing
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    Exam 16: Personal Selling and Sales Promotion
  5. Question
    Which of the Following Steps in the Selling Process Is
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Which of the Following Steps in the Selling Process Is

Question 116

Question 116

Multiple Choice

Which of the following steps in the selling process is most focused on ensuring customer satisfaction and repeat business?


A) preapproach
B) demonstration
C) handling objections
D) qualifying prospects
E) follow-up

Correct Answer:

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