Question 1

Joe and Sue are having a discussion.Joe says, "Capital punishment is right because it is an appropriate response to crimes such as murder." Sue fights back, "No government has the right to take anyone's life!" Joe and Sue are both making value statements.

Accepted Answer

A) True 
 B)False  True

Question 2

The cultural intelligence profile that works best with people of a similar background is

Accepted Answer

A)  chameleon
B)  provincial
C)  analyst
D)  natural
E)  mimic B

Question 3

Society's reliance on social norms and procedures to alleviate unpredictability is

Accepted Answer

A)  certainty avoidance.
B)  power distance.
C)  gender differentiation.
D)  uncertainty avoidance.
E)  assertiveness. D

Question 4

Which of the following statements about values is incorrect

Accepted Answer

A)  Values facilitate the understanding of attitudes and motivation.
B)  Values influence our perceptions.
C)  Values can cloud objectivity and rationality.
D)  Values generally have no effect on job satisfaction.
E)  Values generally influence attitudes and behaviour.

Question 5

In comparing Canadian and American values, Adams found that, since Americans are more comfortable with small business, it probably means that small business values originated in the United States.

Accepted Answer

A) True 
 B)False

Question 6

Global Leadership Behaviour Effectiveness (GLOBE)research program reminds us that not all behaviour theories and concepts are universally applicable.

Accepted Answer

A) True 
 B)False

Question 7

Leanne was a model employee.She was always willing to go beyond her regular job duties if needed, and she consistently performed beyond expectations.Leanne is exhibiting

Accepted Answer

A)  loyalty
B)  job satisfaction
C)  organizational citizenship behaviour
D)  polarity
E)  positivity.

Question 8

A society that encourages and rewards group members for performance improvement and excellence would fall into which of the following GLOBE dimensions

Accepted Answer

A)  collectivism
B)  future orientation
C)  performance orientation
D)  humane orientation
E)  gender differentiation

Question 9

Sara is a self-proclaimed activist whose ultimate terminal value is likely

Accepted Answer

A)  honesty
B)  equality
C)  courage
D)  capability
E)  happiness.

Question 10

Single day diversity training programs almost always results in

Accepted Answer

A)  more women and minorities in upper management.
B)  no difference in the number of women and minorities in upper management.
C)  fewer women and minorities in upper management.
D)  more women, but fewer minorities in upper management.
E)  no difference in the number of women, but more minorities in upper management.

Question 11

Tim always tried to do the right thing for everyone involved whenever he was faced with a dilemma that affected other people at work.Which of the "Magnificent Seven Principles" is he exhibiting

Accepted Answer

A)  dignity of human life
B)  autonomy
C)  honesty
D)  loyalty
E)  the common good.

Question 12

Peter is very unhappy in his current job, so he has been "going through the motions" for a long time now.He is frequently absent and often late.His response to his dissatisfaction can thus be referred to as

Accepted Answer

A)  neglect
B)  voice
C)  loyalty
D)  exit
E)  withdrawal.

Question 13

Which of the following doesn't contribute to workplace stress

Accepted Answer

A)  work overload
B)  role conflict
C)  incompetent colleagues
D)  lack of personal fit with a job
E)  clear job description

Question 14

Canada is a multicultural society and is becoming more diverse than it was 20 years ago.This means there are many new differences between people that challenge managers.What kinds of accommodations of value differences should managers provide in today's Canada

Accepted Answer

A)  Some cultures value social activities over work activities and this requires accommodation at all times.
B)  Some cultures have sacred days and practices that may require work accommodations from time to time.
C)  Some cultures assert their own specialness and expect to be accommodated all the time.
D)  Some cultures believe that racism is OK and this should be accommodated from time to time.
E)  Some cultures are anti-materialistic and should not be made to be part of the modern utilitarian/capitalistic system.

Question 15

Studies have shown that when individual values align with organizational values, the results are positive.

Accepted Answer

A) True 
 B)False

Question 16

What are values

Accepted Answer

A)  goals that individuals would like to achieve during their lifetime
B)  convictions or beliefs that guide our decisions and evaluations of how to behave
C)  principles that guide behaviour and inform us whether actions are right or wrong
D)  preferable ways of behaving
E)  fixed or predetermined policy or mode of action

Question 17

Job satisfaction is essentially the belief that there are fair outcomes in the workplace.

Accepted Answer

A) True 
 B)False

Question 18

Define and describe the nine dimensions of cultural difference from the Global Leadership and Organizational Behaviour Effectiveness (GLOBE)research project.

Accepted Answer

The answer of Define and describe the nine dimensions of...

Question 19

Which is true of job satisfaction and pay

Accepted Answer

A)  the higher the pay, the higher the job satisfaction.
B)  moderate pay is associated with job satisfaction, but high pay is not associated with job satisfaction.
C)  high paying jobs have moderate job satisfaction.
D)  low paying jobs always have high job satisfaction.
E)  low paying jobs always have low job satisfaction.

Question 20

Which of the following is not considered to be a way to deal with excessive stress

Accepted Answer

A)  aerobics.
B)  jogging.
C)  swimming.
D)  riding a bike.
E)  tennis match.

Exam 3: Values, Attitudes, and Diversity in the Workplace

Joe and Sue are having a discussion.Joe says, "Capital punishment is right because it is an appropriate response to crimes such as murder." Sue fights back, "No government has the right to take anyone's life!" Joe and Sue are both making value statements.

The cultural intelligence profile that works best with people of a similar background is

Society's reliance on social norms and procedures to alleviate unpredictability is

Which of the following statements about values is incorrect

In comparing Canadian and American values, Adams found that, since Americans are more comfortable with small business, it probably means that small business values originated in the United States.

Global Leadership Behaviour Effectiveness (GLOBE)research program reminds us that not all behaviour theories and concepts are universally applicable.

Leanne was a model employee.She was always willing to go beyond her regular job duties if needed, and she consistently performed beyond expectations.Leanne is exhibiting

A society that encourages and rewards group members for performance improvement and excellence would fall into which of the following GLOBE dimensions

Sara is a self-proclaimed activist whose ultimate terminal value is likely

Single day diversity training programs almost always results in

Tim always tried to do the right thing for everyone involved whenever he was faced with a dilemma that affected other people at work.Which of the "Magnificent Seven Principles" is he exhibiting

Peter is very unhappy in his current job, so he has been "going through the motions" for a long time now.He is frequently absent and often late.His response to his dissatisfaction can thus be referred to as

Which of the following doesn't contribute to workplace stress

Canada is a multicultural society and is becoming more diverse than it was 20 years ago.This means there are many new differences between people that challenge managers.What kinds of accommodations of value differences should managers provide in today's Canada

Studies have shown that when individual values align with organizational values, the results are positive.

What are values

Job satisfaction is essentially the belief that there are fair outcomes in the workplace.

Define and describe the nine dimensions of cultural difference from the Global Leadership and Organizational Behaviour Effectiveness (GLOBE)research project.

Which is true of job satisfaction and pay

Which of the following is not considered to be a way to deal with excessive stress