Organizations with Higher Morale Tend to Be More Effective Than

Multiple Choice

Organizations with higher morale tend to be more effective than organizations with less morale; most managers

A) measure morale but make no effort to improve morale.
B) measure morale and make an effort to improve it.
C) don't measure morale or overestimate the level of morale in their organizations.
D) don't measure morale or underestimate the level of morale in their organizations.
E) don't measure morale but instead measure absenteeism and turnover rates.