Question 1

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

Accepted Answer

A)  Positive reinforcement
B)  Negative reinforcement
C)  Alternative reinforcement
D)  Punishment
E)  Extinction D

Question 2

After the class, the students were able to serve three more clients per hour than before.Which of Kirkpatrick's levels of evaluation is involved here?

Accepted Answer

A)  Results
B)  Behavior
C)  Reaction
D)  Belief
E)  Learning B

Question 3

"Ongoing education to improve knowledge and skills for present and future jobs" describes:

Accepted Answer

A)  training
B)  employee development
C)  establishment
D)  remedial training
E)  repurposing B

Question 4

__________ is ongoing education to improve knowledge and skills for present and future jobs.

Accepted Answer

A)  Assessment
B)  Experience
C)  Training
D)  Employee development
E)  Mentoring

Question 5

Describe the first step in the training process.Why is it needed?

Accepted Answer

The answer of Describe the first step in the training...

Question 6

If we apply a reward, we are using the concept of positive reinforcement.

Accepted Answer

A) True 
 B)False

Question 7

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

Accepted Answer

A)  Temperament
B)  Goal matching
C)  Self-efficacy
D)  Achievability
E)  Personal choice

Question 8

Briefly discuss the steps in the training process and their interrelationship.

Accepted Answer

The answer of Briefly discuss the steps in the training...

Question 9

Rebecca's manager has asked her to attend training on the department's new process for completing purchase orders and soliciting bid proposals.However, Rebecca likes the current process for doing these tasks and sees no reason to change it.Therefore, she refuses to attend the training.It appears that Kathleen's ________ to attend training is low.

Accepted Answer

A)  time
B)  need
C)  self-efficacy
D)  willingness
E)  determination

Question 10

Lower output typically occurs in what career stage?

Accepted Answer

A)  Maintenance
B)  Administration
C)  Disengagement
D)  Exploration
E)  Establishment

Question 11

Meeting personal needs and identifying interests typically occurs in what career stage?

Accepted Answer

A)  Maintenance
B)  Administration
C)  Disengagement
D)  Exploration
E)  Establishment

Question 12

Discuss the concept of orientation of new employees.What is it designed to do? What needs to be included in a good orientation program? How would you deliver orientation training to your new employees and why?

Accepted Answer

The answer of Discuss the concept of orientation of new...

Question 13

Training learning evaluations measure how the individual responds to the actual training process.

Accepted Answer

A) True 
 B)False

Question 14

Why is negative reinforcement not punishment?

Accepted Answer

The answer of Why is negative reinforcement not punishment?...

Question 15

John reached his sales goal for the first quarter of the year and earned a bonus.What John experienced was __________.

Accepted Answer

A)  positive reinforcement
B)  punishment-give a bad consequence
C)  punishment-remove reward
D)  negative reinforcement
E)  alternative reinforcement

Question 16

A needs assessment is the process of analyzing the difference between what is currently occurring within a job or jobs and what is required.

Accepted Answer

A) True 
 B)False

Question 17

Acme Global provides its employees with a tuition reimbursement program.If an Acme Global employee wants to take college classes or pursue a degree related to that employee's job or functional area, the organization will reimburse the employee for tuition when the employee completes the class.Acme Global is developing its employees through ________.

Accepted Answer

A)  formal education
B)  experience
C)  informal education
D)  employee assessment
E)  alternative assessment

Question 18

List and briefly describe the four levels of training assessment.

Accepted Answer

The answer of List and briefly describe the four levels...

Question 19

A needs assessment is the first step in the training process.

Accepted Answer

A) True 
 B)False

Question 20

Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations.What type of training is this?

Accepted Answer

A)  Behavior Modeling
B)  Role-playing
C)  Case Study
D)  Assessment Learning
E)  Project Learning

Exam 7: Training, Learning, Talent Management, and Development

A manager decides to give a worker three days of unpaid leave for smoking in a dynamite factory.What kind of behavior shaping was provided here?

After the class, the students were able to serve three more clients per hour than before.Which of Kirkpatrick's levels of evaluation is involved here?

"Ongoing education to improve knowledge and skills for present and future jobs" describes:

__________ is ongoing education to improve knowledge and skills for present and future jobs.

Describe the first step in the training process.Why is it needed?

If we apply a reward, we are using the concept of positive reinforcement.

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

Briefly discuss the steps in the training process and their interrelationship.

Lower output typically occurs in what career stage?

Meeting personal needs and identifying interests typically occurs in what career stage?

Discuss the concept of orientation of new employees.What is it designed to do? What needs to be included in a good orientation program? How would you deliver orientation training to your new employees and why?

Training learning evaluations measure how the individual responds to the actual training process.

Why is negative reinforcement not punishment?

John reached his sales goal for the first quarter of the year and earned a bonus.What John experienced was __________.

A needs assessment is the process of analyzing the difference between what is currently occurring within a job or jobs and what is required.

List and briefly describe the four levels of training assessment.

A needs assessment is the first step in the training process.

Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations.What type of training is this?