Multiple Choice
Cole's performance appraisal describes his actions along a continuum.For example, when it comes to customer service, he receives a 1 if he regularly ignores customers, a 3 if he regularly greets customers, and a 5 if he regularly greets customers and asks how he can help.It appears Cole is using the ______ method of performance appraisal.
A) ranking
B) management by objectives
C) graphic rating
D) behaviorally anchored rating
E) qualitative ranking
Correct Answer:
Verified
Correct Answer:
Verified
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