Part of Sabrina's Job as a Cashier Is to Answer

Multiple Choice

Part of Sabrina's job as a cashier is to answer customers' questions and provide information on products.Her manager has noted that she cannot answer most questions and is sullen with most customers.According to situational management,her manager should use a(n) ________ management style to manage Maria's performance problem.

A) autocratic
B) consultative
C) participative
D) empowerment