Multiple Choice
Match each term with the correct statement below.
-Topics used to lessen initial tension or awkwardness at the beginning of a conversation.
A) small talk
B) closed questions
C) assertive communication
D) conversation
E) passive communication
F) rhetorical questions
G) aggressive communication
H) open minded
I) probing questions
J) icebreakers
Correct Answer:
Verified
Correct Answer:
Verified
Q17: Match each term with the correct statement
Q18: The assertive communicator demonstrates a willingness to
Q19: Barriers to listening include<br>A)open questions.<br>B)lack of attention.<br>C)small
Q20: Aggressive communicators<br>A)are defensive, faultfinding, and judgmental.<br>B)are unhappy
Q21: Assertive communication improves self-esteem and self-confidence.
Q23: Match each term with the correct statement
Q24: Eye contact is not a part of
Q25: Probing questions are used<br>A)to finalize a conversation.<br>B)to
Q26: Assertive communicators may feel anxious, helpless, and
Q27: Match each term with the correct statement