Multiple Choice
Match each term with the correct statement below.
-Communication form that uses defensive, faultfinding, and judgmental language.
A) small talk
B) closed questions
C) assertive communication
D) conversation
E) passive communication
F) rhetorical questions
G) aggressive communication
H) open minded
I) probing questions
J) icebreakers
Correct Answer:
Verified
Correct Answer:
Verified
Q18: The assertive communicator demonstrates a willingness to
Q19: Barriers to listening include<br>A)open questions.<br>B)lack of attention.<br>C)small
Q20: Aggressive communicators<br>A)are defensive, faultfinding, and judgmental.<br>B)are unhappy
Q21: Assertive communication improves self-esteem and self-confidence.
Q22: Match each term with the correct statement
Q24: Eye contact is not a part of
Q25: Probing questions are used<br>A)to finalize a conversation.<br>B)to
Q26: Assertive communicators may feel anxious, helpless, and
Q27: Match each term with the correct statement
Q28: Conversation pointers include<br>A)looking at the listener or