Question 1

Bartmess and Cerny (1996)identify three elements of a core capability that hinders imitation;which of the following is NOT one of these elements?

Accepted Answer

A) It is complex and requires organizational learning over a period of time 
B) It is based on multiple functional areas,both internal and external to the organization 
C) It is a result of how the functions interact 
D) It is based on the skills/knowledge within the functions themselves

Question 2

A distinction between normal goods and information/knowledge is that

Accepted Answer

A) Normal goods wear out,but information/knowledge does not 
B) Information/knowledge can be given or sold to many others 
C) Information/knowledge is subject to diminishing returns,but physical outputs are subject to increasing returns 
D) Both A and B

Question 3

Pick any industry with which you are familiar.Name the industry and list its major operations inputs.

Accepted Answer

The answer of Pick any industry with which you are...

Question 4

What is the relationship between responsiveness and cost?

Accepted Answer

The answer of What is the relationship between responsiveness and...

Question 5

What is required for second-to-market strategy? And why might some firms choose this as opposed to a first-to-market strategy?

Accepted Answer

The answer of What is required for second-to-market strategy? And...

Question 6

Provide an example of a service that is all or mostly a service with little or no facilitating good.Defend your answer.

Accepted Answer

The answer of Provide an example of a service that...

Question 7

What generally causes disruptions to the supply chain?

Accepted Answer

The answer of What generally causes disruptions to the supply...

Question 8

How can a firm control the market when in the maturity stage of the product life cycle?

Accepted Answer

The answer of How can a firm control the market...

Question 9

________ for a nation is the degree to which it can,under free and fair market conditions,produce goods and services that meet the test of international markets while simultaneously maintaining and expanding the real incomes of its citizens.

Accepted Answer

The answer of ________ for a nation is the degree...

Question 10

Operations only include those activities associated specifically with the production system.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT a mass customization strategy?

Accepted Answer

A) Adaptive customizers 
B) Transparent customizers 
C) Cosmetic customizers 
D) Flexible customizers

Question 12

Which of the following is among the six major elements of a production system? Check all that apply.

Accepted Answer

A) Inputs 
B) Output 
C) Monitoring and legislative compliance 
D) Inventory

Question 13

Define the major transformation processes.

Accepted Answer

The answer of Define the major transformation processes....

Question 14

Which of the following is NOT considered a characteristic of a service?

Accepted Answer

A) Intangible 
B) Labor-intense production 
C) Quality difficult to measure 
D) Delayed consumption

Question 15

Quality typically implies reliability.

Accepted Answer

A) True 
 B)False

Question 16

In what ways can value be added to an input?

Accepted Answer

The answer of In what ways can value be added...

Question 17

Give an example of a company or product that uses adaptive customizers.

Accepted Answer

The answer of Give an example of a company or...

Question 18

The textbook lists ten different dimensions of quality that customers often associate with products and services.Pick any product or service and descript how each dimension applies or does not apply to your selection.

Accepted Answer

The answer of The textbook lists ten different dimensions of...

Question 19

What are the two trends in the range of accommodation to customers' needs?

Accepted Answer

A) Extraction and delivery 
B) Standardization and flexibility 
C) Customization and standardization 
D) Experience and flexibility

Question 20

The resource-based view considers the set of resources available to the organization as a secondary driver of the business strategy.

Accepted Answer

A) True 
 B)False

Exam 1: Operations and Supply Chain Strategy for Competitiveness

Bartmess and Cerny (1996) identify three elements of a core capability that hinders imitation;which of the following is NOT one of these elements?

A distinction between normal goods and information/knowledge is that

Pick any industry with which you are familiar.Name the industry and list its major operations inputs.

What is the relationship between responsiveness and cost?

What is required for second-to-market strategy? And why might some firms choose this as opposed to a first-to-market strategy?

Provide an example of a service that is all or mostly a service with little or no facilitating good.Defend your answer.

What generally causes disruptions to the supply chain?

How can a firm control the market when in the maturity stage of the product life cycle?

________ for a nation is the degree to which it can,under free and fair market conditions,produce goods and services that meet the test of international markets while simultaneously maintaining and expanding the real incomes of its citizens.

Operations only include those activities associated specifically with the production system.

Which of the following is NOT a mass customization strategy?

Which of the following is among the six major elements of a production system? Check all that apply.

Define the major transformation processes.

Which of the following is NOT considered a characteristic of a service?

Quality typically implies reliability.

In what ways can value be added to an input?

Give an example of a company or product that uses adaptive customizers.

The textbook lists ten different dimensions of quality that customers often associate with products and services.Pick any product or service and descript how each dimension applies or does not apply to your selection.

What are the two trends in the range of accommodation to customers' needs?

The resource-based view considers the set of resources available to the organization as a secondary driver of the business strategy.