With Respect to Strategy Maps and Balanced Scorecards,which of the Following

Multiple Choice

With respect to strategy maps and balanced scorecards,which of the following is false?

A) Both address four perspectives: financial,customer,internal business process,and learning and growing perspectives
B) Strategy maps represent an easier way to develop a balanced scorecard
C) Both serve to monitor the cause-and-effect relationships identified through the development of a balanced scorecard
D) Employees' understanding of strategy interactions is enhanced through their use